Customer Reviews
Get ahead of your competition with automated reviews on Google and Facebook.
Google and Facebook reviews are an essential part of a business’s online reputation management strategy.
Positive reviews can attract more customers and improve a business’s search ranking, while negative reviews can provide valuable feedback for improvement.
Pricing & Features
Starter
» One social platform (Google or Facebook)
» Email sending function
» Collated review dashboard
» Negative reviews sent to email not posted
» Send up to 20 reviews a month
Professional
» Two social platforms (Google & Facebook)
» Email sending function
» Collated review dashboard
» Negative reviews sent to email not posted
» Send up to 50 reviews a month
Enterprise
» Automated link from external systems (API)
» Two social platforms (Google & Facebook)
» Automated sending of review emails
» Collated review dashboard
» Negative reviews sent to email, not posted
» Send unlimited review requests
Google Reviews
Google reviews provide useful information and help your business stand out. Reviews show up next to your Business Profile in Maps and Search.
Facebook Reviews
Facebook Recommendations on local business pages help you build your company’s online reputation, expand your search visibility, and attract more customers.
Did you know
In 2021, Google had the most reviews and attracted the most readers among all review sites, with 81% of consumers reading its reviews – a significant increase from 63% in 2020.
Why Customer Reviews Matter for Businesses
Credibility and Trustworthiness
Reviews are a form of social proof that can help establish the credibility and trustworthiness of a business. Positive reviews from previous customers can give potential customers confidence that they will have a positive experience.
Visibility and SEO Ranking
Reviews can also impact a business’s visibility and ranking on Google search results. The number of positive reviews and the overall rating of a business can improve its chances of appearing higher in search results, which can attract more customers.
Feedback and Improvement
Reviews can also provide valuable feedback for businesses. Reviews can highlight areas where a business is doing well and where it can improve. This feedback can help businesses make changes and improvements to their products, services, and customer experience.
Customer Engagement
Responding to reviews can also help businesses engage with customers and show that they value their feedback. Responding to both positive and negative reviews can demonstrate that a business cares about its customers and is committed to providing a positive experience.
Discuss Your Reputation Management
Want to find out more about how a review system can boost your SEO and bring in more business?
Adam Harris
Head of Digital
027 269 2446
adam@nzdigital.co.nz
Book a Meeting
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